1. An overview of data protection
General Information
The following information provides a straightforward overview of what happens to your personal data when you visit our website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about data protection, please consult our full Data Protection Declaration included below.
Data Collection on Our Website
Who is the responsible party for the collection of data on this website (i.e., the “controller”)?
The data on this website is processed by the website operator, whose contact information is available under the “Legal Notice” section of this website.
How do we collect your data?
We collect your data when you share it with us. This may, for instance, be information you enter into our contact form.
Other data is recorded automatically by our IT systems when you visit our website. This data primarily comprises technical information (e.g., web browser, operating system, or the time the site was accessed). This information is collected automatically as soon as you access our website.
What purposes do we use your data for?
A portion of the information is generated to guarantee the error-free provision of the website. Other data may be used to analyse your user patterns.
What rights do you have regarding your information?
You have the right to receive information about the source, recipients, and purposes of your archived personal data at any time and free of charge. You also have the right to demand that your data is rectified, blocked, or erased. Please do not hesitate to contact us at any time at the address disclosed in the “Legal Notice” section of this website if you have questions about this or any other data protection-related issues. You also have the right to lodge a complaint with the competent supervisory authority.
Moreover, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. For details, please consult the Data Protection Declaration under the section “Right to Restriction of Data Processing.”
Analysis Tools and Third-Party Tools
There is a possibility that your browsing patterns will be statistically analyzed when you visit our website. Such analyses are performed primarily with cookies and analytical software. As a rule, the analyses of your browsing patterns are conducted anonymously; i.e., the browsing patterns cannot be traced back to you. You have the option to object to such analyses, or you can prevent them by not using certain tools. For detailed information about this, please consult our Data Protection Declaration below.
You have the option to object to such analyses. We will brief you on your options to object within this Data Protection Declaration.
- General Information and Mandatory Information
Data Protection
The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data confidentially and in compliance with the statutory data protection regulations and this Data Protection Declaration.
Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for what purpose, the information is collected.
We herewith advise you that the transmission of data via the Internet (e.g., through e-mail communications) may be prone to security vulnerabilities. It is not possible to completely protect data against third-party access.
Information About the Responsible Party (referred to as the “Controller” under the GDPR)
The data processing controller on this website is:
Brigitte Marder-Scheid
PASJONA SAFARIS & CAR HIRE cc
P.O. Box 90485, Windhoek, Namibia
- Phone: +264 61 269434
- E-Mail: info@pasjona.com
The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g., names, e-mail addresses, etc.).
Revocation of Your Consent to Data Processing
A wide range of data processing transactions are possible only subject to your express consent. You can revoke any consent you have already given us at any time. To do so, all you are required to do is send us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.
Right to Object to Data Collection in Special Cases; Right to Object to Direct Advertising (Art. 21 GDPR)
In the event that data is processed on the basis of Art. 6 Sect. 1 lit. e or f GDPR, you have the right to object to the processing of your personal data at any time based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis on which any processing of data is based, please consult this Data Protection Declaration. If you lodge an objection, we will no longer process your affected personal data, unless we are in a position to present compelling, legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or if the purpose of the processing is the establishment, exercise, or defence of legal claims (objection pursuant to Art. 21 Sect. 1 GDPR).
If your personal data is being processed in order to engage in direct advertising, you have the right to object to the processing of your affected personal data for the purposes of such advertising at any time. This also applies to profiling to the extent that it is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21 Sect. 2 GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects are entitled to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work, or the place where the alleged violation occurred. The right to lodge a complaint is in effect regardless of any other administrative or judicial remedies available.
Right to Data Portability
You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract to you or a third party in a commonly used, machine-readable format. If you demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.
SSL and/or TLS Encryption
For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and by the appearance of the lock icon in the browser address bar.
If SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.
Encrypted Payment Transactions on This Website
If you are under an obligation to share your payment information with us (e.g., account number if you give us the authority to debit your bank account) after you have entered into a fee-based contract with us, this information is required to process payments.
Payment transactions using common modes of payment (Visa/MasterCard, debit to your bank account) are processed exclusively via encrypted SSL or TLS connections. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and by the appearance of the lock icon in the browser address bar.
- Data Collection on Our Website
Cookies
In some instances, our website and its pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. The purpose of cookies is to make our website more user-friendly, effective, and secure. Cookies are small text files that are placed on your computer and stored by your browser.
Most of the cookies we use are so-called “session cookies.” They are automatically deleted after you leave our site. Other cookies will remain archived on your device until you delete them. These cookies enable us to recognize your browser the next time you visit our website.
You can adjust the settings of your browser to ensure that you are notified every time cookies are placed, allowing you to accept cookies only in specific cases, exclude the acceptance of cookies for specific situations or in general, and activate the automatic deletion of cookies when you close your browser. If you deactivate cookies, the functionality of this website may be limited.
Cookies that are required for the performance of electronic communications transactions or to provide certain functions you wish to use (e.g., a shopping cart function) are stored on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of the operator’s services. If other cookies (e.g., cookies for the analysis of your browsing patterns) are stored, they are addressed separately in this Data Protection Declaration.
Server Log Files
The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. This information comprises:
- The browser type and browser version used
- The operating system used
- Referrer URL
- The hostname of the accessing computer
- The time of the server inquiry
- The IP address
This data will not be merged with other data sources.
This data is recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in the technically error-free depiction and optimization of the website. In order to achieve this, server log files must be recorded.
Contact Form
If you submit inquiries to us via our contact form, the information provided in the contact form, as well as any contact details provided therein, will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent.
Hence, the processing of the data entered into the contact form occurs exclusively based on your consent (Art. 6 Sect. 1 lit. a GDPR). You have the right to revoke any consent you have already given us at any time. To do so, all you are required to do is send us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.
The information you enter into the contact form shall remain with us until you ask us to delete the data, revoke your consent to the archiving of data, or if the purpose for which the information is being archived no longer exists (e.g., after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions—in particular, statutory retention periods.
Requests by E-mail, Telephone, or Fax
If you contact us by e-mail, telephone, or fax, your request, including all resulting personal data (name, request), will be stored and processed by us for the purpose of fulfilling your request. We do not pass this data on without your consent.
The processing of this data is based on Art. 6 para. 1 lit. b GDPR, if your request is related to the execution of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 para. 1 lit. a GDPR) and/or on our legitimate interests (Art. 6 para. 1 lit. f GDPR), since we have a legitimate interest in the effective processing of requests addressed to us.
The data sent by you to us via contact requests remains with us until you request us to delete it, revoke your consent to its storage, or the purpose for the data storage lapses (e.g., after completion of your request). Mandatory statutory provisions—in particular, statutory retention periods—remain unaffected.
Registration on this Website
You have the option to register on our website to use additional website functions. We shall use the data you enter only for the purpose of utilizing the respective offer or service you have registered for. The required information requested at the time of registration must be entered in full; otherwise, we shall reject the registration.
To notify you of important changes to the scope of our portfolio or in the event of technical modifications, we shall use the e-mail address provided during the registration process.
We shall process the data entered during the registration process on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR). You have the right to revoke any consent you have already given us at any time. To do so, all you are required to do is send us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.
The data recorded during the registration process shall be stored by us as long as you are registered on our website. Subsequently, such data shall be deleted. This shall be without prejudice to mandatory statutory retention obligations.
- Social Media
Links to Social Media & Facebook Features
We reference our official profile on the social network Facebook on our website. Meta Platforms, Inc. (1 Hacker Way, Menlo Park, California 94025, USA) has officially discontinued its legacy integrated interactive social plug-ins (such as the classic embedded “Like” button). If you interact with our standard social links or legacy integration tools, a connection to the Facebook servers may be established.
If you are logged into your Facebook account and follow these links, Facebook can allocate the visit to our website and its pages to your personal Facebook user account. We must point out that we, as the provider of the website, do not have any knowledge of the content of the transferred data or its use by Facebook. For more detailed information, please consult the Data Privacy Declaration of Facebook at: https://www.facebook.com/privacy/explanation.
If you do not want Facebook to allocate your visit to our website to your Facebook user account, please log out of your Facebook account before interacting with links on our website.
The online presence and connection to social media are based on Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in being as visible as possible on social media.
- Analysis Tools and Advertising
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses so-called cookies. Cookies are text files which are stored on your computer and enable an analysis of the use of the website by its users. The information generated by cookies regarding your use of this website is usually transferred to a Google server in the United States and stored there.
The storage of Google Analytics cookies and the utilization of this analysis tool are based on Art. 6 Sect. 1 lit. f GDPR. The operator of this website has a legitimate interest in the analysis of user patterns to optimize both the services offered online and the operator’s advertising activities.
IP Anonymization
On this website, we have activated the IP anonymization function. As a result, your IP address will be shortened by Google within member states of the European Union or in other states that have ratified the Convention on the European Economic Area prior to its transmission to the United States. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and shortened there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to generate reports on website activities, and to provide other services to the website operator related to website and internet usage. The IP address transmitted from your browser in conjunction with Google Analytics will not be merged with other data in Google’s possession.
Browser Plug-in (Opt-out)
You can prevent the storage of cookies by adjusting the settings of your browser software accordingly; however, please note that if you do so, you may not be able to use all functions of this website to their fullest extent. Furthermore, you can prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Objection to Data Collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. This will place an opt-out cookie on your device, which prevents the collection of your data during future visits to this website: [Google Analytics Deactivation Link].
For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at: https://support.google.com/analytics/answer/6004245?hl=en.
Contract Data Processing
We have executed a data processing agreement with Google and fully implement the stringent provisions of the competent data protection authorities when using Google Analytics.
Demographic Parameters Provided by Google Analytics
This website uses the “demographic parameters” function provided by Google Analytics. It makes it possible to generate reports providing information on the age, gender, and interests of website visitors. The sources of this information are interest-related advertising by Google as well as visitor data obtained from third-party providers. This data cannot be allocated to a specific individual. You can deactivate this function at any time by changing the advertising settings in your Google account, or you can generally prohibit the collection of your data by Google Analytics as explained in the section “Objection to Data Collection”.
Archiving Period
Data at the user or event level stored by Google linked to cookies, user identifiers (e.g., User-ID), or advertising IDs (such as Android advertising IDs or Apple’s Identifier for Advertisers) will be anonymized or deleted automatically after 14 months. For further details, please click the following link: google.com.
- Plug-ins and Tools
Google Web Fonts
To ensure that the fonts used on this website are uniform, this website uses so-called Web Fonts provided by Google. When you access a page on our website, your browser will load the required web fonts into your browser cache to correctly display text and fonts.
To do this, the browser you use must establish a connection with Google’s servers. As a result, Google will learn that your IP address was used to access our website. The use of Google Web Fonts is based on our interest in presenting our online content in a uniform and appealing way. According to Art. 6 Sect. 1 lit. f GDPR, this constitutes a legitimate interest.
If your browser does not support Web Fonts, a standard font installed on your computer will be used.
For more information on Google Web Fonts, please follow this link: google.com and consult Google’s Privacy Policy at: google.com.
Adobe Typekit Web Fonts
In order to ensure the uniform presentation of certain fonts, our website uses fonts called Adobe Typekit Web Fonts provided by Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe).
When you access pages of our website, your browser will automatically load the required fonts directly from Adobe to display them correctly on your device. As a result, your browser will establish a connection with Adobe’s servers. Hence, Adobe learns that your IP address was used to access our website. According to the information provided by Adobe, no cookies are stored in conjunction with the provision of these fonts.
The use of Adobe Typekit Web Fonts is necessary to ensure the uniform presentation of fonts on our website. This constitutes a legitimate interest as defined in Art. 6 Sect. 1 lit. f GDPR.
For more information about Adobe Typekit Web Fonts and Adobe’s data handling practices, please review the Adobe Privacy Policy at: adobe.com.
Google Maps
This website uses the mapping service Google Maps via an API. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
To enable the utilization of Google Maps features, your IP address must be processed and stored. As a rule, this information is transferred to a Google server in the United States and stored there. The operator of this website has no control over this data transfer.
The use of Google Maps is based on our interest in presenting our online itineraries and safaris in an appealing manner and making the locations disclosed on our website easy to find for travelers. This constitutes a legitimate interest as defined in Art. 6 Sect. 1 lit. f GDPR.
For more information on the handling of user data, please review Google’s Privacy Policy at: https://policies.google.com/privacy?hl=en.